Effective date: Oct. 31, 2025
This Privacy Policy explains how modelweaver (“we,” “us,” or “our”) collects, uses, and discloses information about you when you use our Services. It forms part of and should be read in conjunction with our Terms of Service.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree to this Privacy Policy, please do not use our Services. We may update this policy from time to time, and your continued use of our Services after we post changes constitutes your acceptance of those changes.
If you have any questions, please contact us at crm@modelweaver.com.
1. Information We Collect and How We Use It
To provide and improve our Services, we collect and process information you provide. The legal bases for our processing of your personal data are community networking, platform functionality, service administration, customer support, and compliance with legal obligations.
- Community and Collaboration: Our Services include features for shared workspaces and collaboration. To enable these features, information you provide, such as the email address associated with your account, may be shared with other users you choose to collaborate with.
- Service Improvement and Promotion: We use information on an aggregated and anonymized basis to enhance our platform, develop new features, and understand how our Services are used. This helps us grow our community and maximize the value you receive.
- Service Administration: We process your information for essential administrative tasks, such as managing your user account, maintaining our database, and ensuring the technical delivery of our Services.
- Customer Support: We use information you provide when you contact us for support to resolve your inquiries and inform you of important updates related to your account or our Services.
- Legal Compliance: We may process your information to comply with applicable laws, regulations, or legal proceedings.
2. User-to-User Sharing and Collaboration
Certain features of the Services allow you to share your work and collaborate with other users. When you use these features, you may share personal information, such as your email address. You are in control of this sharing. We are not responsible for how other users handle the information you choose to share with them, and we shall not be held liable for any misuse or disclosure of information by any party you grant access to.
3. Monitoring and Security
We are committed to protecting the confidentiality and integrity of your information.
- Information Security: We implement reasonable and appropriate technical and organizational measures, including access controls and encryption, to safeguard your information. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
- Usage Monitoring: By accessing our Services, you agree that we may monitor activity to detect and prevent unauthorized or malicious use, ensure compliance with our Terms of Service, and maintain the security of our platform.
4. Third-Party Disclosure
Except as described in this policy or when you explicitly consent, we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our Services (such as payment processors or cloud hosting providers), so long as those parties agree to keep this information confidential and secure.